[vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1559213762300{background: #230fae url(https://listedhosting.com/files/uploads/2019/05/bg_coa.png?id=80) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”padding_top_120 padding_bottom_85 affiliate_banner” el_id=”blue_box”][vc_column css=”.vc_custom_1557385992042{padding-top: 0px !important;}”][vc_row_inner][vc_column_inner][vc_empty_space height=”30px”][vc_custom_heading text=”Listed Hosting Career Program” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” el_class=”font_size_40 line_height_48 font_weight_700 color_fff margin_bottom_25″][vc_column_text el_class=”font_size_20 font_weight_500 line_height_28 color_fff”]
Job Application Form
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1609796229896{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609799493020{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”Customer Experience Manager” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222 margin_bottom_10″][vc_column_text css=”.vc_custom_1609799351739{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]As the customer experience manager, you’ll manage the organization’s online presence by developing a strategy, producing good content, analyzing usage data, facilitating customer service and managing projects and campaigns.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1559214910623{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609796549030{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”Working Hours” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222 margin_bottom_10″][vc_column_text css=”.vc_custom_1609799621521{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]9am to 5pm – Monday to Friday.
However, you may work longer hours, including evening and Saturday work, if working to a campaign deadline or on demand.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1559214910623{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609796549030{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”Location” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222 margin_bottom_10″][vc_column_text css=”.vc_custom_1609800180258{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]Applicants should reside within areas below:
- Ogba
- Ikeja
- Ojodu Berger
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1609795897625{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609799507625{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”Job Requirements” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222″][vc_column_text css=”.vc_custom_1609800260473{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Respond promptly to customer inquiries and resolve customer complaints
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments and complaints for training and review purposes.
- Communicate and coordinate with colleagues as necessary.
- Generate periodic reports on customer satisfaction and performance.
- Ensure customer satisfaction and provide professional customer support.
- Deliberate planning, strategy and goal setting
- Development of brand awareness and online reputation
- Develop creative and engaging social media strategies – content management (including website)
- Cultivation of leads and sales – SEO (search engine optimization) and generation of inbound traffic
- Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, Tiktok and YouTube, adapting content to suit different channels
- Integrate all channels of marketing (social media, SEO, content marketing, email, print and digital marketing)
- Oversee, plan and deliver content across different platforms using scheduling tools such as Sprinklr, Hootsuite, Asana and Olapic
- Create engaging multimedia content
- Develop, launch and manage new competitions and campaigns that promote the organization and brand
- Form key relationships with influencers across the social media platforms
- Undertake audience research and reputation management
- Manage and facilitate social media communities by responding to social media posts and developing discussions
- Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
- Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity
- Analyze competitor activity
- Recommend improvements to increase performance
- Set targets to increase brand awareness and increase customer engagement
- Manage a budget for social media activities
- Encourage collaboration across teams and departments
- Regularly liaise with clients via telephone, email, conference calls or face-to-face
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1559214910623{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609796549030{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”Skills” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222 margin_bottom_10″][vc_column_text css=”.vc_custom_1609800060338{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]
- A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
- Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques
- Knowledge and understanding of algorithms and search engine optimisation
- Creative skills for contributing new and innovative ideas
- Strong communication and people skills for articulating ideas to colleagues and clients
- Leadership qualities to lead and motivate a team
- Excellent team working, collaboration and networking skills
- organizational skills, with the capacity to prioritize and work across multiple projects
- Project and campaign management skills
- The ability to work well under pressure in order to meet deadlines
- Skills in data analysis and interpreting statistics
- Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers
- An eye for detail and the ability to work accurately
- Motivation and commitment
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1559214910623{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609796575779{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”Qualifications ” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222 margin_bottom_10″][vc_column_text css=”.vc_custom_1609799854088{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]There are no set qualifications for this opening, it’s open to one from any discipline, but the following subjects can be particularly helpful:
- A self starter who can be optimally productive with little supervision
- Advertising
- Business management
- Journalism
- Marketing (particularly digital marketing)
- Media and communications
- Public relations.
- An innovator who can bring fresh ideas which will contribute to the success of the Team
- A minimum qualification of O’Level and relevant certifications
- Membership with relevant organizations
- A customer centric approach to tasks
- Fluency in English and a major language spoken in Nigeria
- Excellent people management and interpersonal relationship skills
- Ability to manage complexities and handle pressure
- A tech enthusiast who is adept at using MS Office and other relevant applications.
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1559214910623{background-color: #ffffff !important;}”][vc_column css=”.vc_custom_1609796587039{padding-top: 0px !important;}” el_class=”padding_top_50″][vc_custom_heading text=”What we can offer you?” use_theme_fonts=”yes” el_class=”font_size_20 line_height_48 font_weight_700 color_222 margin_bottom_10″][vc_column_text css=”.vc_custom_1609795696899{margin-bottom: 0px !important;}” el_class=”font_size_18 line_height_36″]
- Competitive salary
- Flexible working structure
- Opportunity to grow in a fast paced environment
- Learning and development opportunities
- Autonomy to showcase your best version and ideas
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Kindly fill in your accurate details below and upload your resume!
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